Author name: Marco Soares

Understand the four stages of learning – unconscious incompetence, conscious incompetence, conscious competence, and unconscious competence – to better manage and develop your team.

Discover how to encourage your team to tackle challenges independently by redirecting the ‘thinking bubble’ from manager to team member.

Master the art of delegation with a simple, four-step process. Learn how to clarify outcomes, set the right level of direction, provide necessary resources, and ensure follow-through for successful task completion.

Explore why commitment, not just motivation, is crucial for long-term success in business.

Discover the critical difference between conversion rate and conversion value in your business. Learn how these metrics provide insights into your sales performance and guide strategic decisions.

Learn the significance of regular, meaningful one-to-one meetings in developing your team.

Discover how to shift your business meetings from retrospective analysis to proactive strategy and forecasting.

Learn about the three crucial financial metrics you should track every month to gauge your business’s health.

Discover the crucial role of speed in customer service and business success. Learn from a real-life example.

Explore a practical framework for addressing issues in your business effectively. Learn to prioritize process evaluation over personnel blame when problems arise.