Author name: Marco Soares

Learn about the three crucial financial metrics you should track every month to gauge your business’s health.

Discover the crucial role of speed in customer service and business success. Learn from a real-life example.

Explore a practical framework for addressing issues in your business effectively. Learn to prioritize process evaluation over personnel blame when problems arise.

Learn the secrets to attracting ‘A players’ to your team. Explore how a strong employer brand, company culture, and reputation in your industry can draw in high-quality candidates.

Uncover the hidden impacts of mediocrity in your business. Learn how settling for average employees can lead to missed opportunities and hinder your company’s growth.

Unlock the secret to successful sales by focusing on customer needs, not company history. Learn why understanding and addressing customer pain points is crucial in sales conversations.

Discover essential techniques for optimizing your company’s financial performance. Learn how to effectively review financial statements.

Discover why pursuing growth isn’t always beneficial for businesses in today’s ‘Mind Your Own Business’ episode, addressing foundational issues first.

Learn essential delegation skills for business owners in today’s episode; master ‘Act, Report’ and ‘Report, Act’ frameworks.

I want to talk about the latest equivalent of the dog ate my homework. And that is using covet as an excuse for poor performance, not managing expectations, and not doing a good job.